Case study

Voice AI receptionist cut monthly costs by 60%

Gyreon integrated a RetellAI Voice Agent into Magento bookings, enabling 24/7 studio and instrument reservations with real-time availability and instant payment.

Client: Snaggletooth Studios Industry: Music & Recording Platform: Magento Published: Oct 8, 2025
Outcomes at a glance

40% web → 100% 24/7 coverage

Voice AI now answers every call, closes bookings, and routes only edge cases to humans.

75%
Bookings handled autonomously
60%
Monthly operational cost reduction
24/7
Instant after-hours conversion
Scales across rooms & instruments
The challenge

Why the old flow broke

  • 60% of bookings required human reception—delays and limited throughput.
  • No after-hours coverage; prime late-night slots went unfilled.
  • Complex requests (room + instruments + time windows) took long calls.
  • Rising staffing costs with missed booking opportunities.
Goal:

Convert every call, day or night, and make complex bookings effortless.

Solution

Voice AI receptionist integrated into Magento

Gyreon deployed a RetellAI Voice Agent integrated with custom Magento booking APIs and Stripe. The AI answers calls, checks real-time room and instrument availability, configures add-ons, processes payment, and sends confirmations—end-to-end.

  • Natural conversation replaces hold music and voicemail.
  • Understands multi-step requests and constraints.
  • Seamless in-call payment and instant receipts.

“The AI receptionist revolutionized our booking experience—24/7, seamless, and significantly lower cost. Customers love the instant service.”
Nicholas, Founder

How it works

From hello to receipt in four beats

1

Answer instantly. Every call is picked up—no holds, no voicemail.

2

Check inventory. Live studio and instrument availability via Magento APIs.

3

Configure request. Duration, add-ons, and preferences captured in natural dialogue.

4

Pay & confirm. Stripe collects payment; email/SMS confirms instantly.

Before vs After

What changed

Before

  • 60% of bookings via human reception.
  • No after-hours conversions.
  • Complex multi-item requests slowed ops.
  • Higher cost per booking.

After

  • 75% of bookings completed by AI.
  • 24/7 availability with zero wait time.
  • Flawless multi-room/instrument flows.
  • 60% lower monthly operating cost.
What the client said

Proof from the source

“Gyreon’s Voice AI made bookings effortless and always-on. Our team now focuses on delivering an amazing session while the AI handles the admin.”
Nicholas · Founder, Snaggletooth Studios

Tech stack

Under the hood

  • RetellAI Voice Agent
  • NLP Voice Recognition
  • RetellAI Prompting
  • Magento Booking APIs
  • Stripe Payments

Ready to turn missed calls into confirmed revenue?